Clementoni Interactive English Sapientino

• What payments do you accept?
  
  - Credit cards directly on our platform
  - Paypal
  - Afterpay
  - Satispay
  - Klarna
  - Google Pay
  - Shop Pay
  - Amazon Pay
  - Postepay
  - Bank Transfer (The order is shipped in 1-2 working days after the sum has been credited)
  
  
• How much do shipping costs cost?
  
  Shipping costs (in Italy) are FREE with "standard shipping". Shipping costs (in Europe) start from €11.90 with "standard international shipping". For details click here . Estimated delivery times (in Italy) are 1-4 working days from the moment the courier collects the goods. Estimated delivery times (in Europe) depend on the area you belong to. For details click here .
  
  
• How long does it take for my package to be shipped?
  
  Shipping takes place within 1-2 working days of ordering via traceable express courier. The tracking code will be provided to the customer via email in 1-2 working days after order confirmation.
  
  
• I received a faulty order, what should I do?
  
  The customer has the right to return within 30 days of receiving the goods if they are broken, damaged or malfunctioning.
  This right can be exercised by contacting customer support directly . Return costs are the responsibility of the buyer. For details click here.
  
  
• How long does it take for the refund to be made?
  
  The refund is processed within 7 working days with the same payment method with which the customer placed the order after receiving the return.

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